Refund, Return & Cancellation Policy

At GloryBox, we aim to provide the best experience to our customers.

Return & Replacement Policy

We offer returns/replacements only under valid conditions.

Return Eligibility

• Request must be raised within 15 days of delivery
• Product must be unused and in original packaging
• Proof of purchase required

🎥 Mandatory Unboxing Video

A complete unboxing video is mandatory for any return/replacement request.
Claims without video proof will not be accepted.

Refund Policy

• Refunds are applicable only if return is approved
• Refund will be processed to the original payment method
• Refund timeline: 10–15 business days

Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order
• Once shipped, orders cannot be cancelled

Cancellation Request Channels:

• Email: glowgifts3@gmail.com
  

Non-Returnable Items

• Customized products
• Personal care items
• Perishable goods
• Gift cards
• Discounted / sale items