Refund, Return & Cancellation Policy
At GloryBox, we aim to provide the best experience to our customers.
Return & Replacement Policy
We offer returns/replacements only under valid conditions.
Return Eligibility
- Request must be raised within 15 days of delivery
- Product must be unused and in original packaging
- Proof of purchase required
🎥 Mandatory Unboxing Video
A complete unboxing video is mandatory for any return/replacement request.
Claims without video proof will not be accepted.
Refund Policy
- Refunds are applicable only if return is approved
- Refund will be processed to the original payment method
- Refund timeline: 10–15 business days
Cancellation Policy
- Orders can be cancelled within 12 hours of placing the order
- Once shipped, orders cannot be cancelled
Cancellation Request Channels:
Non-Returnable Items
- Customized products
- Personal care items
- Perishable goods
- Gift cards
- Discounted / sale items